Terms

SMS Terms & Conditions

1. SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Albany Distributing, you may receive SMS messages related to the following:

  • Order fulfillment
  • Shipping and returns
  • Promotions or offers (if applicable)

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to one (1) message following each order. You may receive additional messages if there are issues related to your order. You can reply STOP to opt out of SMS messaging from Albany Distributing at any time.

Example Messages:

Hello, this message is to confirm that we have received your return for Order #123456. A credit or refund will be applied to your account within 1–2 business days. Reply STOP to opt out. Reply HELP for assistance.

Hello, your order is currently on hold pending approval. To proceed, please log in to your Albany Distributing account to update your business information, or contact us for assistance.
Website: https://www.albanydistributing.net
Phone: 800-296-0820
Reply STOP to opt out. Reply HELP for assistance.

Hello, we have received your order and it is currently being fulfilled. If you have any questions, please contact us at helpdesk@albanydistributing.net Reply STOP to opt out. Reply HELP for assistance.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your mobile carrier’s pricing plan. These fees may vary if messages are sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from Albany Distributing by providing consent through our online form at:

https://www.albanydistributing.net/sms

We do not accept verbal consent. All SMS consent must be provided through our online form.

6. Opt-Out Method

You may opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive. You may also contact us directly to request removal from our messaging list.

7. Help

If you experience any issues, you may reply HELP to any SMS message. You may also contact us directly via our website for assistance.

Additional Option:
If you do not wish to receive SMS messages, you may choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures

Message and data rates may apply

You may opt out at any time by texting STOP

For assistance, text HELP or visit:

https://www.albanydistributing.net/privacy

Message frequency may vary